arundpospo

Last Updated: August 2026

These Terms of Use ("Terms") govern your access to and use of the arundpospo website and pet grooming and care services. By accessing our website or using our services, you agree to be bound by these Terms.

1. About Us

arundpospo provides pet grooming and care services in Liverpool and surrounding areas. Our registered address is 42 Smithdown Road, Liverpool L15 3JJ, United Kingdom.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

Use the website in any way that violates applicable laws or regulations
Attempt to gain unauthorised access to any part of the website or its systems
Transmit any material that is defamatory, offensive, or otherwise objectionable
Use automated systems or software to extract data from the website
Introduce viruses, malware, or other harmful code

3. Service Bookings

3.1 Booking Requests

Submitting a booking request through our website does not guarantee an appointment. All bookings are subject to availability and confirmation by our team.

3.2 Confirmation

A booking is confirmed only when you receive written confirmation from us via email. Until confirmation is provided, no contract for services exists between you and arundpospo.

3.3 Accurate Information

You agree to provide accurate and complete information about yourself and your pets when making bookings. This includes disclosing any health conditions, behavioural issues, or special requirements.

4. Our Services

4.1 Service Standards

We will perform all services with reasonable care and skill. Our team members are trained professionals who follow industry best practices.

4.2 Pet Requirements

Pets must be up to date with vaccinations as appropriate for their species. You must inform us of any medical conditions, allergies, or behavioural concerns before the appointment.

4.3 Access to Premises

For home visit services, you agree to provide safe access to your property. We reserve the right to decline or terminate a service if conditions are unsafe for our staff or your pet.

5. Pricing and Payment

5.1 Prices

Prices displayed on our website are in Pounds Sterling (GBP) and are subject to change without notice. The price confirmed at the time of booking will apply to your appointment.

5.2 Additional Charges

Additional charges may apply for:

Extra-large breeds requiring extended grooming time
Severely matted coats requiring additional work
Appointments outside standard working hours
Travel outside our usual service area

We will inform you of any additional charges before proceeding.

5.3 Payment Terms

Payment is due upon completion of services unless otherwise agreed. We accept cash, bank transfer, and major payment cards.

6. Cancellations and Rescheduling

6.1 Your Cancellations

You may cancel or reschedule an appointment by contacting us. Cancellations made:

More than 24 hours before the appointment: No charge
Less than 24 hours before the appointment: A cancellation fee of 50% of the service price may apply
No-shows without notice: Full service price may be charged

6.2 Our Cancellations

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances such as illness, severe weather, or emergencies. We will provide as much notice as possible and offer alternative appointments.

7. Liability

7.1 Limitation of Liability

While we take every precaution to ensure the safety and wellbeing of pets in our care, we are not liable for:

Pre-existing health conditions or injuries
Behavioural issues not disclosed prior to the appointment
Normal grooming results such as minor coat variations
Stress reactions in nervous or anxious pets

7.2 Insurance

We carry public liability insurance covering our services. In the unlikely event of an incident caused by our negligence, we will work with you to resolve the matter fairly.

7.3 Maximum Liability

Our maximum liability for any claim arising from our services shall not exceed the price paid for the relevant service.

8. Intellectual Property

All content on our website, including text, images, logos, and design, is owned by arundpospo or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Website Availability

We do not guarantee that our website will always be available or error-free. We may suspend, withdraw, or restrict access to the website for business or operational reasons.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content of these sites and accept no responsibility for them or for any loss arising from your use of them.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the new Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have questions about these Terms, please contact us:

arundpospo
42 Smithdown Road
Liverpool L15 3JJ
United Kingdom
Email: [email protected]