arundpospo

Last Updated: August 2026

arundpospo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet grooming and care services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

Name and contact details (email address, home address)
Information about your pets (names, breeds, health conditions, behavioural notes)
Appointment preferences and service history
Payment information when you book services
Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Pages you visit and time spent on those pages
Referring website address
Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our pet grooming and care services
To process and manage your bookings
To communicate with you about appointments, service updates, and enquiries
To improve our website and services based on usage patterns
To comply with legal obligations
To protect against fraudulent or unauthorised activity

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contract: Processing is necessary to fulfil a contract with you (e.g., providing booked services)
Consent: You have given consent for specific processing activities
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
Legal Obligation: Processing is required to comply with applicable laws

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who assist in operating our business (e.g., payment processors, email service providers), bound by confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice provided

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

Active client records: Retained for the duration of our service relationship plus 3 years
Financial records: Retained for 7 years as required by UK tax regulations
Website analytics: Retained for up to 26 months

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Restriction: Request restriction of processing in certain circumstances
Portability: Request transfer of your data to another service provider
Objection: Object to processing based on legitimate interests or direct marketing

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

arundpospo
42 Smithdown Road
Liverpool L15 3JJ
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.